News from 2014
17th December 2014
Our Christmas timetable for 2014
Today we equipped the regular bus we use on the 121 Haddington to North Berwick route with FREE Wifi.
There is no need to register or give us your details, but we would like to hear what passengers think of the system.
Yesterday we were immensely proud to be one of five finalists in the 'Top Independent Operator' category at this years UK BUS AWARDS.
It was also our 'Director of Ideas' 10th birthday so he joined us at the event which was held at the Hilton on Park Lane in London. The organisers surprised us by all by presenting him with a specially made birthday cake, and sang 'Happy Birthday' to him.
We didn't win but we all had a fantastic day and being a finalist, the only Scottish company in any of the 3 operator of the year awards, only two and a half years after starting to run bus services again was more than we believed possible. One of the judges described this as 'a huge achievement' for a small family company.
We had a fantastic time at the routeONE magazine Operator Excellence Awards last night. We were finalists in two categories but unfortunately we didn't win either. That didn't stop us having a great night with all our friends in the industry.
Our record in these awards over the last 4 years is -
2011 - Finalist: Medium sized Coach Operator of the Year
2012 - WINNER: MEDIUM SIZED COACH OPERATOR OF THE YEAR
2013 - WINNER: SMALL FLEET COACH OPERATOR OF THE YEAR
2014 - Finalist: Innovation of the Year
2014 - Finalist: Small Fleet Coach Operator of the Year
Overall not bad for a small company from East Lothian.
31st October 2014
We were extremely flattered to be informed yesterday that our local MSP, Iain Gray, had raised a motion in the Scottish Parliament congratulating us on being finalists in the 'Top Independent Operator' category at this years UK Bus Awards.
10th October 2014
We are one of 5 companies shortlisted for the 'Top Independant Operator' and the only Scottish company in any of the 3 coveted 'Bus Operator of the Year' categories.
We will find out on 18th November at the Awards ceremony, which is held at the Hilton on Park Lane, if we have won. Nominations for these awards come from the general public so we would like to thank those people who took the time to nominate us.
The reasons the judges gave for making us a finalist:- Originally and primarily a coach company that has expanded its bus operation considerably in recent years, the family-owned Prentice Coaches operates in East Lothian. Offering high quality operation, an innovative approach to tendered services and Prentice is eager to try new commercial service initiatives and prides itself on making a profit in each year it has traded since 1991. The judges were particularly impressed by the company's customer service ethos, its use of social media and its app, marketed as 'App-Prentice'. The app allows interaction via smartphones and tablets with Prentice's real time information system which the judges noted is provided without cost to the local councils, unusual for a small independent company.
12th September 2014
We're thrilled to announce that yesterday evening we were runner's up in the 'Business of the Year - less than 25 employees' category at the inaugural Scottish Chamber of Commerce Awards which was held at Prestonfield House in Edinburgh
The event was hosted by Kaye Adams and Fred MacAulay (pictured) provided the after dinner entertainment and as expected was extremely funny, and a true gentleman as well.
18th August 2014
We're delighted to announce that we're finalists in the inaugural Scottish Chambers of Commerce 'Scottish Business Honours' in the 'Business of the Year - under 25 employees' category.
The winners will be announced at the awards dinner on September 11th at Prestonfield House in Edinburgh.
13th August 2014
It is with great disappointment that this evening we will operate the X1 Rail Link service for the last time.
Despite fantastic feedback when we announced the service, and supposed demand according to the surveys that were carried out prior to launching the service it has become clear that there are not enough people prepared to support the route. We would like to thank those passengers who have used the service and tried to help promote the route.
10th July 2014
We found out a few weeks ago that we had been selected as finalists in 'Small fleet - Coach Operator of the Year' the category we won last year at the same awards. This followed our first success in 2012 when we won ' Medium sized Coach Operator of the Year'
We only found out yesterday, when the shortlists were announced, that 'App-Prentice' has been selected as one of 6 possible winners of 'Innovation of the Year' after the judges were "impressed by a operator of your size declaring such an initiative"
We now have a few days to finish our final submission and then we will have to wait until the Gala Dinner on November 5th 2014 in Birmingham to find our if we have won.
We could not achieve this level of success without the hard work and commitment that everyone work works with us puts in every day and is further testament to the quality of service we provide our customers.
10th July 2014
X1 Rail Link
It is with great disappointment that we have to announce that due to very low numbers of regular users we have taken the difficult decision to stop operating the X1 Rail Link service.
Despite fantastic feedback when we announced the service, and supposed demand according to the surveys that were carried out prior to launching the service it is clear that there are not enough people prepared to support the route.
We would like to thank those passengers who have used the service and tried to help promote the route. The last day of operation will be 13th August 2014
20th June 2014
This week we helped create a little bit of history!
On Monday 16th June Schoolchildren using our 121 bus service to North Berwick High School became the first in Scotland to use their Young Scot cards as an electronic smart bus pass.
Working together with East Lothian Council and Transport Scotland we are trialling a new system which if successful will be rolled out across the county and eventually the whole country. As well as saving considerable amounts of public money the new smart card system will make it easier for the children.
The new cards were also activated today for the schoolchildren from Elphinstone who use our 110 service to travel to Ross High School so they too are taking part in the trial.
15th June 2014
THe Queen's Baton Relay - Tuesday 17th June
We have been advised that temporary road closures will take place as the Queen's baton travels around East Lothian. This may result in our service buses being delayed whilst traffic is stopped to let the baton relay pass.
We have been advised that these delays should last no longer than 15 minutes, so please bear with us. To see where our buses are at any time click here and follow the links at the foot of the page.
1st June 2014
From today Lothian Buses will also be serving Meadowmill Sports Centre with there extended service 15. We currently serve Meadowmill with our 110 service.
East Lothian Council have created a new bus stop and parking area, including a new one way system, and this provides a convenient connecting point between the two routes.
The timetable for Service 15 is - available here
15th May 2014
Our latest new coach, our second new Plaxton Leopard, was delivered a few days after our new Enviro 200 and after having it's livery fitted took to the road today.
We took delivery of the first road going Plaxton Leopard last October and were so pleased we almost immediately ordered another one. This coach is exactly the same as our first one having 59 reclining seats within the air conditioned saloon amongst lots of other luxury features. We are the first operator to place a repeat order for the Leopard which is fitted to Volvo chassis.
1st May 2014
Our latest new vehicle, an Alexander Dennis Enviro 200.
YX14 arrived just after lunch time on Monday, took part in a photo shoot to launch the 'East Lothian Bus Passenger Charter' 24 hours later and after it's electrical equipment was fitted this morning took to the road at 1pm on Wednesday 30th April.
It was bought as the result of winning the recent short notice tender to operate the 110 New Winton - Prestonpans supported service. To begin with it will be used on the 123 Gifford Circle as that is our highest mileage route.
29th April 2014
Launched on Tuesday 29th April we are one of five operators who have signed up for, and helped create the RELBUS - East Lothian Bus Passenger Charter
To view the charter click here or visit the RELBUS Website
9th April 2014
THe return of the 110
We are delighted to announce that following a short notice tender by East Lothian Council we have been awarded the contract to operate the new 110 service
The service replaces the previous 328 route that Edinburgh Coachlines ran. We will start to operate the new route on Monday 21st April, subject to approval by the Scottish Traffic Commissioner.
The timetable is temporary and will be reviewed in 3 months by ourselves and East Lothian Council who have awarded us the route and may be expanded or curtailed depending on passenger usage.
For timetable and map details click here or visit our service bus timetable page.
6th April 2014
At the heart of our community!!
We recently agreed to sponsor Haddington Athletic Under 10s by paying for complete kits for the entire year group. The kits were supplied by our good friends Joe Forte Sports.
We can only continue to do things like this if the local community support us in return.
25th February 2014
We've made a short video, set to our radio advert which is playing on East Coast FM 107.6 our local community radio station based in Haddington, to promote our new 'X1 Rail Link'
Click below to view - PLEASE NOTE THE X1 NO LONGER RUNS
15th February 2014
X1 Rail Link update -
We have now completed the first week of operating this new service and all has gone exactly to plan. Our timings have worked perfectly and all connections been made with ease, with a 35 minute journey from Haddington to Waverley.
In fact on three mornings we managed to connect with an earlier train at 0810 due to the roads being quieter during half term.
One passenger using the free WiFi on board the bus posted "tweeting live from @prenticecoaches X1 from Wallyford Railway Station to Haddington - friendly driver, clean comfortable bus. Great service!"
The targets we set for passengers and revenue have been met and Passenger numbers are growing every day and we also have people using the return leg from Wallyford to Haddington - a nice bonus!
14th January 2014
The new 'X1 Rail Link' service will connect Haddington with Wallyford Rail Station, initially connecting with three trains each morning and evening Monday to Friday
For more details click on the X1 Wallyford Rail Link logo or link in the menu above.
4th January 2014
Who we are and what we do
Our promotional film newly updated for 2014 featuring our latest coaches made for us by Raw Film Productions. Our Managing Director talks about our ethos and the services we provide, mainly for our local community. Featuring comments from long standing customers.
Click below to view -